Last updated: 9 February 2026
"Staff feel supported and listened to by management in a positive safety culture, but occasional staffing shortages and basic activities hold it back."
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events. Lessons were learnt to continually identify and embed good practice.
Staff told us they were happy working at the home, felt supported and listened to. They said they received training that equipped them to do their job well and care for people who used the service.
Staffing levels were overall adequate to meet people’s needs.
Staff received regular training and had their competencies checked. Newly recruited staff received an induction... training specific to the needs of people using the service, such as dysphagia, learning disability and epilepsy.
Staff spoke favourably of the management team and felt listened to and consulted.
There was a wide range of activities available for people, and these were person-centred. People were supported to undertake a wide range of activities... including horticulture, swimming, drama, football, therapeutic music and pottery and many others.
Staffing is adequate most of the time but relatives say there are occasional shortages, just like other care homes.
Most of the time there’s enough staff but occasional problems, like anywhere else. All care homes have problems with staff, but they’ve made a real effort over the last few years, and everything is stabilised.”
Varied activities to help with like skills centre sessions and outings, but no specialist named programmes or fancy tech to make the job stand out.
There was a wide range of activities available for people... horticulture, swimming, drama, football, therapeutic music and pottery and many others.
AI Generated
Last inspected: February 2025
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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