Last updated: 10 February 2026
"Staff feel well-supported by approachable management and enjoy a positive team culture, but minor medicines storage issues and basic activities hold it back."
Medicines were administered as prescribed, but not all medicines were dated when opened and one was not stored according to guidelines
positive culture amongst the staff... happy working... enjoyed their work and worked well as a team... felt well-supported
There were enough staff... service used their own staff to cover shifts... registered with an agency... but these were not used regularly
mandatory training as well as training specific to some people's needs... supported... to undertake... the care certificate... supervisions regularly
management team were approachable and accessible... staff felt well-supported by the management team
supported to participate in various activities... local activities club... pool car... walk, garden with football, crafts or baking
Staffing is adequate but they rely on their own staff for cover and have an agency as backup even if not used much.
service used their own staff to cover shifts in the event of staff absence, and they were registered with an agency as part of a contingency plan, but these were not used regularly
No dedicated activities coordinator or specialist programmes, just basic outings and crafts.
supported to participate in various activities both in the home and going out into the community... local activities club... walk, garden with football, crafts or baking
Minor issues with medicines storage and dating mean safety processes are not fully tight.
not all medicines were dated when opened... one medicines which was not stored according to guidelines
AI Generated
Last inspected: August 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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