Last updated: 10 February 2026
"Staff feel supported by management in a positive culture, but staffing lacks stability, training has gaps, and activities are basic."
We were assured that the provider was making sure infection outbreaks can be effectively prevented or managed. (2021 IPC inspection)
People and staff said they felt listened to. Staff team meetings were held regularly. Per 2019 comprehensive inspection.
Staffing levels met people's needs... people consistently said there were sufficient staff on duty. Per 2019 comprehensive inspection.
Staff were trained in areas the provider deemed essential... Where there were gaps in staff training, dates for completion of this training had been scheduled. Per 2019 comprehensive inspection.
Staff said they felt supported by the management team. Per 2019 comprehensive inspection.
A range of activities were provided... I like to play cards and I like the quizzes. Per 2019 comprehensive inspection.
Staff numbers are enough to cover the basics but no details on stable teams or low agency use.
Staffing levels met people's needs... people consistently said there were sufficient staff on duty. Per 2019 comprehensive inspection.
Only standard training with some gaps scheduled to fill and no specialist courses.
Where there were gaps in staff training, dates for completion of this training had been scheduled. Per 2019 comprehensive inspection.
Basic activities like cards and quizzes but no coordinator or special programmes to vary the day.
I like to play cards and I like the quizzes. They have some of the social functions upstairs. Per 2019 comprehensive inspection.
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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