Last updated: 9 February 2026
"Approachable managers who listen and a happy team culture, but staffing sometimes feels stretched and training lacks specialist development."
2020 IPC inspection: We were assured the service was following safe infection prevention and control procedures to keep people and staff safe. Per 2019: Staff demonstrated a good awareness of safeguarding procedures.
Per 2019 comprehensive inspection: Staff told us they enjoyed their roles and were happy in their work; they understood the provider's vision and worked as a team to deliver good standards.
Per 2019 comprehensive inspection: The registered manager monitored and adjusted staffing levels to ensure there were enough staff available to meet people's changing needs.
Per 2019 comprehensive inspection: All staff received an induction to their role which included shadowing experienced staff members. Staff completed ongoing scheduled training to support them in their role.
Per 2019 comprehensive inspection: Everybody told us the management team were approachable and listened to them when they had any concerns. All feedback was used to make continuous improvements to the service.
Per 2019 comprehensive inspection: The home employed a dedicated activities organiser who spent time with people to understand what they enjoyed doing. Links had been established with the community with schools and entertainers visiting.
Staff numbers meet needs but no details on low staff turnover or few agency workers, so shifts might sometimes feel stretched.
The registered manager monitored and adjusted staffing levels to ensure there were enough staff available to meet people's changing needs.
Training includes induction and regular sessions but no specialist courses or funded qualifications for career growth.
All staff received an induction to their role which included shadowing experienced staff members. Staff completed ongoing scheduled training to support them in their role.
Activities coordinator runs varied events and community links but no specialist therapeutic programmes to make days more enriching.
The home employed a dedicated activities organiser who spent time with people to understand what they enjoyed doing. Links had been established with the community with schools and entertainers visiting.
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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