Working at The Meadows

No activities programme or coordinator, so the role is mostly routine personal care like helping with washing, dressing, and meals.

No activities, engagement, or creative approaches mentioned at all in the report.

Risk plans not always up to date or detailed enough for staff, and some infection prevention issues like staff wearing gel nails.

Risk assessments were not always regularly reviewed and in some cases lacked guidance for staff. We observed some staff with painted and gel nails.

Managers' quality checks missed problems with risk plans and mental capacity records, so oversight feels weak.

The systems for quality assurance and monitoring were not always effective and had not identified the shortfalls we encountered during the inspection.