Working at The Meadows

Since the last inspection we found medicines were being managed safely. Risks were being clearly identified, assessed and monitored in a more timely way.

Most staff said there had been a definite improvement in staff numbers on shift, in skills and in staff morale. One person said, 'feels like a family even more so since the lockdowns.'

Staff reported staffing numbers per shift had improved and they were less reliant on agency staff. Rotas showed there was a consistent number of staff as determined by the providers assessment.

Training and support for staff had improved significantly. All staff had received updated training in key areas... specialist areas such as how to diffuse difficult situations and using positive support plans had enhanced staff skills.

The team felt positive about the new management team and the direction they were working towards to enable people to live fulfilling lives. Staff said they were being well supported by the new management team.