Working at The Meadowcroft Care Home
28 Springfield Drive, London, SW17 0SD
Operated by Greensleeves Homes Trust
64 bedsNursing homes
Workplace Score
3.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 3.9/10
Key Finding
"A positive culture and good team spirit, but no permanent manager, high management turnover and heavy agency staff use hold it back."
Safety & Risk
4/10
!
The service was in breach of legal regulations in relation to people’s safe care and specifically how they monitored and managed their fire safety systems to ensure they remained fit for purpose.
Staff Culture
6/10
✓
Staff told us there was a positive culture within the care home and they all strived together to do the best for the people who lived there, despite the constantly changing management... We have a good team spirit, and the culture remains good here whoever is in charge.
Staffing Levels
3/10
✕
the service continues to be heavily reliant on agency care staff who were not so familiar with the needs, preferences and daily routines of the people living in the care home... anywhere between a quarter and half of the care staff on duty in the home at any given time were agency staff.
Training & Dev
4/10
!
staff still did not attend quarterly individual and/or group supervision meetings with their line manager or have their overall work performance formally appraised annually... staff had received any specialist positive behavioural support (PBS) training.
Management
2/10
✕
The service had not had a registered manager in post for the last 6 months and they continued to experience high rates of management turnover.
Programmes
/10
✕
Points to consider
No permanent manager for over 6 months with lots of manager changes, making leadership unstable and work inconsistent.
The service had not had a registered manager in post for the last 6 months... In the first 8 months of the year [2025] 3 different people had been in day-to-day charge of the care home including, 2 interim managers.
Heavy reliance on agency staff, with a quarter to half of the team being temps who do not know residents well.
the service was still short staffed when it came to care workers and this continued workforce pressure meant anywhere between a quarter and half of the care staff on duty in the home at any given time were agency staff.
Staff missing regular one-on-one supervision meetings and annual performance reviews, plus no specialist training for challenging behaviours.
staff still did not attend quarterly individual and/or group supervision meetings with their line manager or have their overall work performance formally appraised annually... staff had received any specialist positive behavioural support (PBS) training.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2025
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews