Last updated: 10 February 2026
"Supportive leadership and strong safeguarding, but limited activities programme and adequate staffing hold it back."
The service had effective safeguarding systems in place. Staff had a good understanding of what to do to make sure people were protected from harm. Staff were confident the registered manager would take action to keep people safe if they raised any concerns.
Staff had regular meetings with their line manager to receive support and guidance. Staff said they felt well supported.
There were enough staff to meet people's needs. People told us staff were available to provide support when people needed it.
Staff said they received good training, which gave them the skills they needed to do their job. The registered manager had a record of all training staff had completed and when refresher courses were due.
There was a registered manager in post, who had provided consistent leadership of the service. Staff said the registered manager was "very supportive" and "had a good handle on what was happening in the service."
People were supported to take part in a range of activities they enjoyed and to maintain relationships with family and friends.
No activities coordinator or structured programme, so the role is mostly basic support for hobbies and socialising rather than creative engagement.
People were supported to take part in a range of activities they enjoyed and to maintain relationships with family and friends.
Staffing is adequate to cover needs but nothing special, with no details on team stability or agency use.
There were enough staff to meet people's needs. People told us staff were available to provide support when people needed it.
Only standard training with induction and supervisions, no specialist courses or funded qualifications mentioned.
Staff said they received good training, which gave them the skills they needed to do their job. The registered manager had a record of all training staff had completed and when refresher courses were due.
AI Generated
Last inspected: July 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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