Working at The Mayfields Care Home

Staff were aware of how to safeguard people from potential abuse and there were suitable risk assessments in place. Assessments of risks to individual people were detailed and accurate.

People and staff were regularly consulted on the standard of care and support provided and there was positive feedback on the atmosphere and culture in the home.

The provider had a nearly full complement of staff. They were utilising two long term agency staff in the interim to ensure continuity of staff.

Staff received the training they needed to meet people's needs safely and effectively. New care staff completed the 'Care Certificate', which identifies a set of standards and introductory skills.

There was a dedicated activities team and activities support was available every day. Activities included crafts, quizzes, dance and exercise, entertainers, school children visits and regular outings.