Working at The Martins
Vinefields, Bury St Edmunds, IP33 1YA
Operated by Methodist Homes
42 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Supportive management and a caring culture, but occasional agency staffing and gaps in new staff training hold it back."
Safety & Risk
6/10
✓
Shortfalls we identified [in medicines and weight records] were promptly addressed by the management team. Staff had received training and had their competency regularly assessed.
Staff Culture
8/10
✓
One staff member said, 'This is one of the nicest places to work. Everyone really cares about the residents.' Relatives spoke positively about the caring culture of the service.
Staffing Levels
5/10
!
Sufficient staff were observed deployed on the day of inspection to ensure people's needs were met in a timely manner. One person told us, 'most of the time there is enough staff. They do use agency on occasions.'
Training & Dev
5/10
!
We found gaps in the system for ensuring staff received all training required as part of their induction. The registered manager told us this had been identified and plans were in place to ensure improvement in this area.
Management
7/10
✓
Staff told us they worked well as a team and were well supported by the management team. One staff member said, 'We are a good team here and work well to support one another. The management are approachable, visible and always available.'
Programmes
5/10
!
People were supported to undertake a range of activities that met their needs and preferences. Regular activities were provided including [...] arts and crafts sessions, quizzes, cookery, knitting, coffee mornings and film screenings.
Points to consider
Enough staff most days but they use agency sometimes and had busier periods before.
They have had a period when there was not enough staff and lots of agency which is not ideal, but this has improved lately. [...] less agency on shift.
New staff miss some induction training so not all get fully up to speed from the start.
We found gaps in the system for ensuring staff received all training required as part of their induction.
Basic activities like quizzes, crafts and outings but nothing special or creative to vary the day.
Activities included arts and crafts sessions, quizzes, cookery, knitting, coffee mornings and film screenings. Visiting entertainers and outings to local places were regularly arranged.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
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