Working at The Marshes
The Marshes 3b, Hailsham, BN27 2PX
Operated by Achieve Together Limited
6 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Staff feel supported by management in a positive culture with good training, but one vacancy means overtime and occasional agency staff cover shifts."
Safety & Risk
8/10
✓
We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively, accessing testing, and making sure infection outbreaks can be effectively prevented or managed. Per 2021 targeted inspection.
Staff Culture
8/10
✓
There was a positive workplace culture at the service. Staff said they had been able to raise concerns and felt any suggestions or concerns were listened to and acted on. Per 2019 comprehensive inspection.
Staffing Levels
5/10
!
There were enough staff to meet people's assessed needs... There was one staff vacancy and these hours were covered by staff working overtime and with occasional agency staff. Per 2019 comprehensive inspection.
Training & Dev
7/10
✓
The organisation's training programme ensured that staff were given regular opportunities to update their knowledge and skills... Specialist training was also provided in relation to epilepsy, food and fluids and communication. Staff competency... assessed on a regular basis. Per 2019 comprehensive inspection.
Management
6/10
✓
Staff told us they felt very well supported by the management of the home. Per 2019 comprehensive inspection: 'I can't speak highly enough of (manager). He is so supportive.'
Programmes
6/10
✓
People were supported to take part in activities... trips to the local parks, theatres, cafes... Entertainers provided musical entertainment... aromatherapy every three weeks. Indoor activities such as bowling... daily walks or drives. Per 2019 and 2021 reports.
Points to consider
Staffing is adequate but one vacancy means some overtime and occasional agency staff covering shifts.
There was one staff vacancy and these hours were covered by staff working overtime and with occasional agency staff. Per 2019 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews