Working at The Maples
27 South Coast Road, Peacehaven, BN10 8SZ
Operated by Mrs Maria Mapletoft
24 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.3/10
Key Finding
"Supportive management and positive culture, but occasional agency staff use causes short waits for residents."
Safety & Risk
7/10
✓
The registered manager had a clear Infection Prevention and Control policy in place. This also included an audit process where the registered manager regularly reviewed practice to ensure it was up to date and safe.
Staff Culture
7/10
✓
Per 2020 comprehensive inspection: The culture was positive and centred on people and their views and wishes. Staff told us, 'I like giving back to the residents... It's nice to know I've made their day better'.
Staffing Levels
5/10
!
Per 2020 comprehensive inspection: There were enough staff available to meet peoples' needs, though agency staff were sometimes used. Some people told us that there were occasions they may have to wait a short while for their support.
Training & Dev
6/10
✓
Per 2020 comprehensive inspection: Staff were supported with training. Courses included first aid, dementia, health and safety, safeguarding and ageing. Staff were supported with regular supervision and appraisals.
Management
7/10
✓
Per 2020 comprehensive inspection: Staff told us they were well supported by the registered manager. One member of staff said, 'He is fair and supportive. If you have a down day, he will check you are ok'.
Programmes
6/10
✓
Per 2020 comprehensive inspection: Activities were arranged by the activity's coordinator: water colour painting, ice cakes, make chocolate, manicures, arm and hand massage, quizzes, entertainers, animals.
Points to consider
Staffing levels are adequate most days but they sometimes use agency staff and residents occasionally wait a short while for help.
There were enough staff available to meet peoples' needs, though agency staff were sometimes used. Some people told us that there were occasions they may have to wait a short while for their support. Per 2020 comprehensive inspection.
Training covers standard topics like first aid and dementia plus regular supervisions, but no funded qualifications or career development.
Staff were supported with training. Courses included first aid, dementia, health and safety, safeguarding and ageing. Staff were supported with regular supervision and appraisals. Per 2020 comprehensive inspection.
Activities include painting, baking, manicures and entertainers run by a coordinator, but no specialist or innovative programmes.
Activities were arranged by the activity's coordinator... we do water colour painting, ice cakes, make chocolate... manicures... entertainers such as singers and musicians. Animals also visited. Per 2020 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews