Working at The Manse Residential Home

Staff get regular training and supervision, but no specialist courses or funded qualifications mentioned.

We saw training was identified and completed by staff. One member of staff said, 'I do a lot of training but it's good.'

Some activities like quizzes, games and conversation aids, but no dedicated coordinator or specialist programmes to enrich the role.

People were throwing balls to each other, followed by an outside entertainer who arrived in the afternoon to do a quiz... reminiscent conversation sheets... Memory Books.