Last updated: 9 February 2026
"Staff feel safe in an open culture with adequate staffing, but infection prevention failures during COVID-19, poor training and safety issues hold it back."
Per 2020 targeted inspection: 'Prior to the inspection, the provider was not using personal protective equipment (PPE) effectively... not assured... adequate access... to COVID 19 testing... cleaning schedules did not reflect best practice... no written contingency plan.'
Per 2017 comprehensive inspection: 'People told us they felt safe... Staff said they knew how to report any concerns... One member of staff said "This is the most open place I have ever worked."'
Per 2017 comprehensive inspection: 'People said they felt there were adequate numbers of staff... The team of part time care staff covered the daytime hours... providers... able to step in and provide additional assistance.'
Per 2020 targeted inspection: 'No specific infection prevention and control or PPE training had been provided to staff during the pandemic... Staff had not completed infection prevention and control training in relation to Coronavirus.'
Per 2020 targeted inspection: 'The provider was not following the current guidance as they considered the risk at the service to be low. The risk assessment did not consider all of the risks to individuals using the service.'
Per 2017 comprehensive inspection: 'There was no planned programme of activities... People had their own television, books and music. One person enjoyed doing jigsaw puzzles with the staff. Other people went out for coffee... access to the grounds.'
AI Generated
Last inspected: October 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp