Working at The Manor House Nursing Home
Burton Manor Road, Stafford, ST18 9AT
Operated by Hyde Lea Nursing Homes Limited
125 bedsNursing homesRehabilitation (illness/injury)
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.1/10
Key Finding
"Supportive management and a strong team culture, but unexplained injuries, medication gaps, and incomplete training for specific conditions need improvement."
Safety & Risk
4/10
!
visiting professionals told us they had raised concerns over... the high number of unexplained injuries... further improvements were needed when administering medicines using skin patches... gaps in health and safety monitoring records.
Staff Culture
6/10
✓
Staff told us they felt supported by the management team, and they felt they worked as a team... One staff member told us, “I feel really well supported. The management have been there for me. We share ideas, we help each other.”
Staffing Levels
5/10
!
People told us there were enough staff on duty... Staff told us there were sufficient numbers of staff on duty to meet people’s needs. However, some relatives raised concerns over the levels of agency staff.
Training & Dev
4/10
!
Staff received mandatory training. However, where staff required training in people’s specific health conditions, not all staff had completed their training.
Management
6/10
✓
Relatives told us they were confident in the new managers leadership. Staff told us the new manager was approachable and led by example.
Programmes
/10
✕
Points to consider
Some care workers havent completed training for residents specific health conditions.
where staff required training in people’s specific health conditions, not all staff had completed their training
Enough staff usually but more agency workers lately, some dont speak English well.
There have been more agency staff in the last three months... Some agency staff do not speak English
Concerns raised about high number of unexplained injuries and gaps in medication records like skin patches.
visiting professionals told us they had raised concerns over... the high number of unexplained injuries... the system in place for recording the location on the body where the patches were last applied was not sufficient
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews