Last updated: 10 February 2026
"Approachable management and a supportive team culture shine through, although agency staffing leads to waits at busy times."
Per 2022 targeted inspection: We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively, and that the infection prevention and control policy was up to date. Per 2020: Staff understood how to identify and address any safeguarding concerns.
Per 2020 comprehensive inspection: There was good teamwork; daily meetings and regular team meetings were used to share information. A member of staff explained, 'You can talk about any worries or anything you want to discuss to improve yourself. It is a safe space to communicate.'
Per 2020 comprehensive inspection: Enough staff were deployed to safely meet people's needs; although people said they sometimes had to wait for support at busy periods. Agency staff were used when necessary.
Per 2020 comprehensive inspection: Staff completed an induction, a range of training and received supervisions to support them in their role.
Per 2020 comprehensive inspection: Management were approachable and responsive to feedback. Regular audits, surveys and feedback from people and their relatives was used to monitor the service.
Per 2020 comprehensive inspection: People were supported and encouraged to take part in a wide range of activities, which provided meaningful stimulation. Staff also arranged trips out locally.
Staffing levels are adequate but agency workers cover gaps and residents sometimes wait at busy times.
Enough staff were deployed to safely meet people's needs; although people said they sometimes had to wait for support at busy periods. Agency staff were used when necessary to cover gaps in the rota. (2020)
Only standard induction, training and supervisions with no specialist development mentioned.
Staff completed an induction, a range of training and received supervisions to support them in their role. (2020)
Regular activities and outings with a coordinator but no specialist or innovative programmes.
People were supported and encouraged to take part in a wide range of activities, which provided meaningful stimulation and helped to reduce the risk of social isolation. (2020)
AI Generated
Last inspected: April 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp