Working at The Manor House Gosforth
80 Greenfield Road, Newcastle Upon Tyne, NE3 5TQ
Operated by Hadrian Healthcare (Gosforth) Limited
61 bedsResidential homes
Workplace Score
7.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.8/10
Key Finding
"Passionate leadership and a highly dedicated staff culture shine through, although staffing meets basic needs without extras and lacks details on retention."
Safety & Risk
8/10
✓
2020 inspection: 'We were assured the service were following safe infection prevention and control procedures... using PPE effectively... infection prevention and control policy was up to date.'
Staff Culture
9/10
✓
Per 2019 comprehensive inspection: 'Staff told us how much they loved working at the service... highly dedicated culture of the staff team.'
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: 'There were enough staff to meet people's needs and people did not have to wait long to be assisted when they required help.'
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: 'Staff felt well supported, received a robust induction, regular supervision and training... A variety of additional distance learning was available.'
Management
9/10
✓
Per 2019 comprehensive inspection: '[Registered manager] is thoroughly passionate and caring... we respect her as a boss, but she is also a friend.'
Programmes
8/10
✓
Per 2019 comprehensive inspection: "'three wishes' programme... partnership working with a local school... themed restaurant nights."
Points to consider
Staff numbers are enough for care needs but nothing extra, with no info on how many leave or use agency staff.
Per 2019 comprehensive inspection: 'There were enough staff to meet people's needs and people did not have to wait long to be assisted when they required help.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Outstanding
Safe
✓
Good
Effective
★
Outstanding
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Outstanding
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews