Last updated: 10 February 2026
"Passionate leadership and a highly dedicated staff culture shine through, although staffing meets basic needs without extras and lacks details on retention."
2020 inspection: 'We were assured the service were following safe infection prevention and control procedures... using PPE effectively... infection prevention and control policy was up to date.'
Per 2019 comprehensive inspection: 'Staff told us how much they loved working at the service... highly dedicated culture of the staff team.'
Per 2019 comprehensive inspection: 'There were enough staff to meet people's needs and people did not have to wait long to be assisted when they required help.'
Per 2019 comprehensive inspection: 'Staff felt well supported, received a robust induction, regular supervision and training... A variety of additional distance learning was available.'
Per 2019 comprehensive inspection: '[Registered manager] is thoroughly passionate and caring... we respect her as a boss, but she is also a friend.'
Per 2019 comprehensive inspection: "'three wishes' programme... partnership working with a local school... themed restaurant nights."
Staff numbers are enough for care needs but nothing extra, with no info on how many leave or use agency staff.
Per 2019 comprehensive inspection: 'There were enough staff to meet people's needs and people did not have to wait long to be assisted when they required help.'
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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