Working at The Manor House

Staff numbers are enough to cover needs but some staff files miss full documentation of recruitment checks.

Per 2019 comprehensive inspection: Recruitment systems and processes were in place but in three of the five files we considered, insufficient recruitment checks had been made prior to the members of staff starting work. Checks such as criminal records and identity checks had taken place. The registered manager told us that some of these checks had been made but had not been documented.

Training covers the basics and some extras but not all staff training on mental capacity and legal restrictions is up to date.

Per 2019 comprehensive inspection: We noted that not all staff had received up to date formal training on Mental Capacity Act 2005 (MCA) and Deprivation of Liberty Safeguards (DoLS).