Working at The Manor House Care Home

Staffing levels are sufficient to meet needs but nothing special, with no details on low agency use or stable long-term team.

People's needs were now safely met by the right amount of staff with the right qualifications and skills.

Only standard required training and supervisions in place, no specialist courses or funded qualifications.

Staff had completed or were scheduled to complete the training required of them and they had received regular support through one to one supervisions.

Activities programme has a coordinator and some variety like events and hobbies, but no specialist or innovative approaches.

Dedicated staff were employed to organise and facilitate activities and events for people around their interests and hobbies. They offered people a variety activities and opportunities to celebrate their birthdays and other seasonal events.