Last updated: 9 February 2026
"A close family atmosphere with staff feeling supported and strong safety practices, although staff retention and specialist training lack detail."
Staff were confident raising safeguarding concerns; safe recruitment process; accidents recorded appropriately with managerial oversight of trends.
A member of staff said, 'We know people really well. It is a close family atmosphere.' Staff felt supported by the management team.
People received care in a timely way. The registered manager monitored the amount of staff needed based on people's needs and their activities and appointments.
Staff received an induction and ongoing programme of training; staff told us the training was good, relevant to their role.
Staff told us the management team were always accessible for support, staff felt supported, and the registered manager was keen to drive improvement.
People had access to activities including work, education, gym, college, holidays, volunteering, and excellent community links with local football club and country park.
Staff numbers match needs and care is timely, but no details on low staff turnover or minimal agency use.
People received care in a timely way. The registered manager monitored the amount of staff needed based on people's needs and their activities and appointments.
Training covers induction, ongoing sessions and supervision, but no specialist courses or funded qualifications.
Staff received an induction and ongoing programme of training. Staff received regular supervision to discuss their role and the care they provided.
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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