Last updated: 10 February 2026
"Supportive leadership and a happy family team atmosphere, but recent staff turnover and only standard training hold it back."
People were protected from potential abuse... effective safeguarding systems... challenging behaviour care plans needed more detailed guidance
happy and homely family atmosphere... Staff all said they enjoyed working... 'One of best places I've worked,' 'Staff are part of a team, we help one another'
There were enough staff on duty to keep people safe... Several staff had left over the past six months, and new staff were recruited
Staff had the training... programme included moving and handling, infection control, fire safety, safeguarding... arranging further staff training on dementia
Staff expressed confidence in the 'supportive' leadership... 'The manager is very hands on and is always available for a chat,' 'She is very enthusiastic and efficient'
activity co-ordinator had been appointed... schedule included armchair exercises, baking, trips... links with local primary school, volunteers who provided musical entertainment
Several staff left recently, so there are new starters still building experience.
Several staff had left over the past six months, and new staff were recruited to replace them.
Only standard training like moving and handling and safeguarding, with plans for more on dementia.
training programme included moving and handling, infection control, fire safety, safeguarding and dignity training... arranging further staff training on dementia and managing challenging behaviour.
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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