Working at The Maltings
Brewers Lane, Calne, SN11 8EZ
Operated by Voyage 1 Limited
3 bedsResidential homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.7/10
Key Finding
"Staff feel valued in a strong team culture with supportive management, but basic activities and adequate staffing with some concerns hold it back."
Safety & Risk
6/10
✓
Safeguarding training in place and staff knowledgeable; medicines safely managed though pain protocols updated during inspection; risk assessments combined with support plans.
Staff Culture
7/10
✓
Staff said they were valued, the team worked well together and 'we help each other'; registered manager promoted person-centred culture.
Staffing Levels
5/10
!
There were sufficient staff on duty to meet the needs of people. The staff told us the staffing levels were appropriate to meet people's needs.
Training & Dev
5/10
!
Staff attended mandatory training set by the provider. New staff received an induction which included the Care Certificate. Staff supported with quarterly one to one supervision.
Management
6/10
✓
Registered manager available at home twice weekly and by phone; staff said they were valued and team worked well together.
Programmes
4/10
!
In-house activities and community activities such as visiting local coffee shops, watching DVD, listening to music; weekly planners showed mainly in-house with once weekly visits out.
Points to consider
Staffing is adequate but nothing special, and one relative raised concerns about levels.
There were sufficient staff on duty to meet the needs of people. A relative we spoke with raised concerns about staffing levels.
Only standard required training and basic induction, no specialist courses or funded qualifications.
Staff attended mandatory training set by the provider. New staff received an induction which included the Care Certificate.
No activities coordinator or varied programme, mostly routine care with basic in-house activities and occasional outings.
The weekly planners showed people's activities were mainly in-house and there were once weekly visits to coffee shops.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews