Working at The Lombrand Limited
52-54 Tennyson Avenue, Bridlington, YO15 2EP
Operated by The Lombrand Ltd
21 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.1/10
Key Finding
"Staff feel supported by approachable management in a warm culture, but busy with multiple tasks and limited activities."
Safety & Risk
6/10
✓
Per 2022 comprehensive inspection: Risks to people had been identified and mitigated effectively. Medicines were managed safely and stored securely. Staff demonstrated a good understanding of safeguarding.
Staff Culture
7/10
✓
There was a warm and friendly atmosphere at the home... Staff were positive about the support they received from the registered manager. Comments included, 'I feel supported. I can talk to the manager about anything.'
Staffing Levels
5/10
!
Per 2022 comprehensive inspection: The staffing levels remained the same as the previous inspection; there were 2 staff members on each shift to support 16 people. Staff said they were busy with multiple tasks.
Training & Dev
6/10
✓
People received effective care and support from suitably experienced and trained staff who had the knowledge and skills to meet their needs.
Management
7/10
✓
Staff felt supported in their roles by the registered manager and received regular supervision... One member of staff told us, 'I am 100% supported... [Name of manager] is very approachable and you could speak to them about anything.'
Programmes
5/10
!
People were supported to take part in various communal activities. Staff worked with people to provide daily activities and encouraged people to keep active, and socialise.
Points to consider
Staff numbers are okay but workers handle cleaning, cooking, meds, laundry and admin too, so less time for chats and personal care.
Per 2022 comprehensive inspection: Staff said, 'We have to do all the cleaning, then cooking, then do the medicines, then put away any orders that come, make drinks, answer the phone, laundry, we don't really have time to talk to people never mind to take someone out or play a game.'
Only staff-led daily communal activities to keep people active and social, no dedicated coordinator or special creative programmes.
Per 2022 comprehensive inspection: The staffing dependency calculator identified the need for an activities coordinator... no provisions had been made to address the shortfall... 'We still don't have any activities during the day... People do nothing meaningful at all.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews