Last updated: 10 February 2026
"A committed staff team and safe medicines management impress, but basic activities without structure and standard training hold it back."
Medicines were managed safely... The registered manager and house manager completed audits... The staff demonstrated that they learned lessons from incidents
small, consistent staff team were committed to providing a good service... All staff had regular access to the registered manager or the house manager to discuss any issues or concerns
We looked at the rotas and saw that staffing levels were consistent support was provided by a small committed staff team
All staff received training when it was due. The provider maintained oversight of the training that staff completed and prompted the registered manager when training was due
During our visit, we found the manager and staff member to be inclusive and approachable. The culture of the service was positive and person centred
The staff supported people to the supermarket to buy food for the home. One person sometimes helped in the kitchen and enjoyed making cakes... one person enjoyed walking to the local pubs for a drink or a meal
Basic activities like shopping trips, cooking, and walks to pubs, no structured programme or coordinator to add variety to the working day
The staff supported people to the supermarket to buy food for the home. One person sometimes helped in the kitchen and enjoyed making cakes... one person enjoyed walking to the local pubs
Only standard training with no specialist courses or funded qualifications for career growth
All staff received training when it was due. The provider maintained oversight of the training that staff completed
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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