Working at The Lodge
1 Curzon Road, Wirral, CH47 1HB
Operated by Ryding Care Services Limited
20 bedsResidential homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.2/10
Key Finding
"Good staffing, training and a positive culture, but weak management, safety lapses and no structured activities hold it back."
Safety & Risk
4/10
!
Risks were not always monitored accurately, and some risks assessments were out of date or missing... We found poor kitchen hygiene standards... risk of cross contamination and we saw some care staff did not wear any PPE.
Staff Culture
6/10
✓
There was a positive, open and inclusive atmosphere at the service. Staff demonstrated a commitment to their role and told us they were passionate... One staff member said, 'I would be very happy for anyone from my family to live here'
Staffing Levels
6/10
✓
Staffing levels were good and appropriate to ensure people's needs were met in a safe, timely and consistent way. There were enough staff to meet people's needs.
Training & Dev
6/10
✓
Staff received regular support, were fully inducted into their roles and encouraged to enhance their skills... Staff told us they felt supported in their roles, had access to training and received regular supervisions.
Management
4/10
!
The providers systems and processes were not always used effectively to assess, monitor, and improve the quality and safety of the service... remained in breach of Regulation 17.
Programmes
3/10
✕
Activities within the service were supported by the care staff. The care staff did their best to facilitate meaningful activities.
Points to consider
No activities coordinator or structured programme, so care staff handle basic activities on top of routine duties.
Activities within the service were supported by the care staff. The care staff did their best to facilitate meaningful activities.
Weak oversight means risk checks are sometimes out of date and kitchen hygiene has issues.
Risks were not always monitored accurately, and some risks assessments were out of date or missing... poor kitchen hygiene standards... some care staff did not wear any PPE when entering this area.
Governance problems mean management does not spot and fix issues quickly enough.
The governance arrangements in place were sometimes ineffective and did not identify and drive up improvements to the service... remained in breach of Regulation 17.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews