Working at The Lodge
Beebee Road, Wednesbury, WS10 9RX
Operated by Pharos Care Limited
8 bedsResidential homes
Workplace Score
3.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 3.8/10
Key Finding
"Staff get good training and feel supported by colleagues, but no permanent manager, short staffing and unsafe practices hold it back."
Safety & Risk
2/10
✕
The provider did not ensure restraint was implemented safely; staff were not wearing PPE in line with current guidance.
Staff Culture
5/10
!
Per Jan 2020 comprehensive inspection: Staff were complimentary of the support provided by the new manager and were positive about the support they received from their colleagues.
Staffing Levels
2/10
✕
We reviewed rota records and found there were not always a sufficient number of staff to meet the needs of people in the home.
Training & Dev
7/10
✓
Per Jan 2020 comprehensive inspection: Staff supported to access additional specialist training including NAPPI training and training in autism, competencies assessed.
Management
2/10
✕
The service did not have a manager registered with the Care Quality Commission. The service had three different managers since January 2020.
Programmes
5/10
!
Per Jan 2020 comprehensive inspection: People supported weekly to plan varied activities including arts and crafts, music, cinema, train rides, shopping and outdoors.
Points to consider
No permanent manager in post with three changes since start of year and weak oversight.
The service did not have a manager registered with the Care Quality Commission. The service had three different managers since January 2020.
Not enough staff on shifts leaving people unsupported and staff tired and stretched.
there were not always a sufficient number of staff to meet the needs of people in the home. A staff member told us, "Yeah we are short staffed though the last 3 weeks has been better, before this we have had major staffing issues."
Unsafe restraint practices and poor COVID infection control like wrong PPE use.
The provider did not ensure restraint was implemented safely. Staff were not wearing Personal Protective Equipment (PPE) in line with current guidance.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2021
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews