Working at The Lodge

Medication errors like no records for skin creams and a person missing a pain patch for over a week make it unsafe.

people who were prescribed topical medicines did not have administration records in place... one person had been without a pain relief patch for over a week.

Risk assessments missing for some residents even after a month and health advice not always noted down.

two people who had been living at the home for over a month had not had all risks about their care assessed or recorded. Information from health professionals was not always recorded.

Leadership oversight is weak because audits and checks missed the medication and risk problems.

Medicines audits had not identified any of the concerns found during our inspection. The governance framework had not identified the safety concerns found during inspection.