Last updated: 9 February 2026
"Staff feel supported by strong leadership in a family culture with safe practices, but staffing lacks stability and activities need better coordination."
Medicines were managed, stored and administered safely... Risks to people's safety were assessed and reviewed... Learning was shared through team meetings and reflective supervisions.
People, relatives and staff spoke positively of the culture within the home... all described the home as a 'family'. Staff told us 'I love it here... this is like one big family'.
There were enough staff on duty to meet people's needs. Staff were visible and people told us staff responded quickly to requests for support.
There was an induction and training programme in place. Staff spoke positively about the induction and training provided... training in MCA, Pressure ulcer prevention, falls training and care planning training.
The registered manager had a robust governance and auditing system in place. Audits were up to date... Staff told us they felt supported by the registered manager and deputy manager.
The planning and provision of meaningful activities for people had improved... '[Staff name] has made all the difference... patchwork and we made teapot covers... pen-pal club with a neighbouring care home'.
Staffing is adequate and responsive, but no details on low staff turnover or minimal agency use to make workloads easy.
There were enough staff on duty to meet people's needs. Staff were visible and people told us staff responded quickly to requests for support.
Activities offer variety like crafts and pen-pal letters, but no dedicated coordinator or specialist therapeutic programmes.
The planning and provision of meaningful activities for people had improved... patchwork and we made teapot covers. There has been a lot of excitement about the [pen-pal] letters.
AI Generated
Last inspected: January 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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