Last updated: 9 February 2026
"Approachable managers create a supportive culture with good safety and sufficient staffing, although activities lack a dedicated coordinator."
People were supported by staff who understood how to keep them safe from harm or abuse. Medicines were safely received, stored and administered with regular audits.
One member of staff commented, 'I love working here it's great. I feel very well supported in my role.' Another said, 'The managers are very approachable.'
Staff told us, and we saw, there were sufficient numbers of staff to meet people's individual needs. People received care from a consistent staff team who knew them well.
All staff were up to date with their training including moving and handling, safeguarding, epilepsy and basic life support. Staff received supervisions and appraisals.
The registered manager was available and visible to people, their relatives and staff which promoted an open, inclusive and empowering culture. Staff said managers are very approachable.
People took part in a wide variety of activities including crafts, reading, music, games, bingo, karaoke, walking and community clubs.
Activities include crafts, games, bingo and walks but no dedicated coordinator or specialist programmes so the role might involve mostly routine care.
People were encouraged to take part in a variety of activities both in the home and in the wider community... crafts, reading, listening to music and games... bingo and karaoke.
Staffing is sufficient with a consistent team but no details on long-serving staff or time for unhurried personalised care.
Staff told us, and we saw, there were sufficient numbers of staff to meet people's individual needs. People received care and support from a consistent staff team who knew them well.
Training covers mandatory and some specialist topics like epilepsy but no funded qualifications or career pathways mentioned.
Staff told us, and the training matrix showed, all staff were up to date with their training. This included areas such as moving and handling, safeguarding, epilepsy and basic life support.
AI Generated
Last inspected: May 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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