Last updated: 10 February 2026
"Staff feel supported in a family culture with engaging activities like workshops and an on-site café, but poor safeguarding and missing training on learning disabilities hold it back."
Safeguarding referrals were not always completed... not all safeguarding matters had been identified, investigated or reported to all relevant agencies. This meant opportunities to review incidents and mitigate risk were missed.
Staff told us they felt supported and able to raise questions or concerns if they had them. One staff member told us, 'I can raise anything I like with my manager; we are a big family here.'
Staffing levels appeared sufficient. We observed enough staff during inspection, and people who required 1 to 1 support received it, although some people felt staffing was sometimes short in the evenings and at weekends.
Not all staff had completed required training. We reviewed the training matrix and found some staff had not completed mandatory training on learning disabilities and autism.
The provider and registered manager did not have full oversight of the service. This led to the shortfalls we identified during the inspection.
an on-site café, wood working shop and crafting area were available for people to use. People also worked communally to maintain the grounds, cultivate fruits and vegetables onsite and could access the communal hall for activities such as prayer and film nights.
Safeguarding concerns were not always spotted, investigated, or reported to the right authorities, missing chances to reduce risks.
Safeguarding incidents were not always identified, investigated and reported to the relevant authorities. This exposed people to the risk of harm due to actions that could mitigate risk not always being taken.
Some staff were missing mandatory training on learning disabilities and autism, which is essential for safe support here.
Not all staff had completed required training. We reviewed the training matrix and found some staff had not completed mandatory training on learning disabilities and autism.
Managers lacked full oversight, so issues like poor audits and unreported incidents were not caught before inspection.
The provider and registered manager did not have full oversight of the service. This led to the shortfalls we identified during the inspection.
AI Generated
Last inspected: December 2023
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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