Working at The Lodge Nursing Home

Only basic activities like chats, hand massages, and occasional walks, no structured programme or coordinator to make the role more varied.

We saw that people were supported to take part in hobbies and activities that interested them... hand massage... read the daily newspaper to people.

Staffing is adequate and safe but nothing special like low agency use or extra staff for unhurried care.

We saw there were sufficient staff available to offer people the support and care that was planned for them.

Unclear guidance on when to give occasional pain relief or anxiety meds, and not enough overall checks on how the home is run.

There was no guidance provided to staff to support the administration of 'as and when required medicines'... Improvements were required to the way the quality of the service was monitored.