Working at The Lodge - Moorville Residential

Safeguarding procedures were robust and staff understood how to safeguard people. Systems were in place to make sure managers and staff learned from events such as incidents, concerns and investigations.

There were enough staff to keep people safe and meet their needs. Staff felt there were enough staff to support people effectively.

Staff had received specialised training to meet the needs of the people who used the service such as supporting people who had behaviour that could challenge others and epilepsy.

People were supported to maintain their independence and engage in activities of daily living such as cooking, food shopping and cleaning their room. They were encouraged and supported to engage in activities including work experience within the community.