Last updated: 10 February 2026
"Supportive approachable management and effective teamwork, although staffing lacks a stable long-term team and activities miss a dedicated coordinator."
Safeguarding procedures were robust and staff understood how to safeguard people. Systems were in place to make sure managers and staff learned from events such as incidents, concerns and investigations.
Staff told us there was a good team of people working at the service and they worked effectively as a team.
There were enough staff to keep people safe and meet their needs. Staff felt there were enough staff to support people effectively.
Staff had received specialised training to meet the needs of the people who used the service such as supporting people who had behaviour that could challenge others and epilepsy.
Staff told us the registered manager was approachable, supportive and proactive at dealing with any issues that arose.
People were supported to maintain their independence and engage in activities of daily living such as cooking, food shopping and cleaning their room. They were encouraged and supported to engage in activities including work experience within the community.
Staffing levels are fine for basic needs but there's no info on low agency use or a stable long-term team.
There were enough staff to keep people safe and meet their needs. Staff felt there were enough staff to support people effectively.
Activities include community outings and independence skills but no dedicated coordinator or special named programmes.
People were supported to maintain their independence and engage in activities of daily living such as cooking, food shopping and cleaning their room. They were encouraged and supported to engage in activities including work experience within the community.
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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