Working at The Lodge
Portway, Langport, TA10 0NQ
Operated by N. Notaro Homes Limited
3 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Supportive management and cheerful culture create a positive workplace, but unclear staff retention and basic training limit it."
Safety & Risk
7/10
✓
Staff were following good infection prevention and control practices which helped to minimise risks to people. Regular COVID testing was carried out at the service for both staff and people living there, and contingency plans were in place (per 2021 targeted inspection).
Staff Culture
7/10
✓
There was a happy and cheerful atmosphere with staff joining in when the person wanted to sing and laugh. Staff spoke positively about the registered manager (per 2019 comprehensive inspection).
Staffing Levels
6/10
✓
There were sufficient staff to support people with their daily living and activities. Rotas showed there were sufficient staff to provide the one to one time (per 2019 comprehensive inspection).
Training & Dev
6/10
✓
The provider had a full training programme which staff confirmed they attended. The staff team had all recently attended training updates for the providers mandatory training (per 2019 comprehensive inspection).
Management
7/10
✓
Staff spoke positively about the registered manager. The registered manager demonstrated an open and positive approach to learning and development (per 2019 comprehensive inspection).
Programmes
6/10
✓
Records showed the person joined in with a variety of activities such as, local community events, trips out, visiting the small holding on the grounds of the sister home and joining in activities provided by the sister home (per 2019 comprehensive inspection).
Points to consider
Staff numbers are enough for one-to-one care, but no details on low agency use or long team stability beyond consistent team mention.
There were sufficient staff to support people with their daily living and activities. People were supported by a consistent staff team who understood their needs (per 2019 comprehensive inspection).
Training covers mandatory updates and basics like learning disabilities and autism awareness, but no funded qualifications or career paths.
The staff team had all recently attended training updates for the providers mandatory training. All staff supporting the person had attended training in learning disabilities (per 2019 comprehensive inspection).
Some variety in outings, community events and sister home visits, but no activities coordinator or specialist programmes like pet therapy.
Records showed the person joined in with a variety of activities such as, local community events, trips out, visiting the small holding on the grounds of the sister home (per 2019 comprehensive inspection).
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews