Last updated: 9 February 2026
"Supportive management and positive staff culture with good safety practices, but no dedicated activities staff means mostly routine care with basic events."
Per 2022 IPC inspection: We observed staff following good infection prevention and control practices. The registered manager had zoned off a specific area... with designated staff to support them.
Per 2019 comprehensive inspection: Staff spoke positively about the support they received from the management team. A member of staff told us, 'I have worked elsewhere but like it here as it is really well organised.'
Per 2019 comprehensive inspection: There were consistently enough staff to meet people's assessed needs. Per 2022 IPC inspection: Staff absence was being effectively managed.
Per 2019 comprehensive inspection: People were supported by staff who had received training for their roles, induction training, regular supervision and annual appraisals.
Per 2019 comprehensive inspection: Staff understood their roles and found the management team supportive. A member of staff told us, 'The manager or deputy asks each day how we are.'
Per 2019 comprehensive inspection: The service did not have dedicated activity staff. The registered manager had arranged a programme of events such as entertainers.
No activities coordinator, so the job is mostly routine care with basic events like entertainers and music now and then.
The service did not have dedicated activity staff.
Staff numbers are enough to get by but no special planning tool or info on low agency use or easy workloads.
There were consistently enough staff to meet people's assessed needs. Although the registered manager was not using a dependency tool.
Only standard training and supervisions, no specialist courses or funded qualifications to build skills.
People were supported by staff who had received training for their roles.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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