Working at The Lodge
18 Huntspill Road, Highbridge, TA9 3DQ
Operated by R.J. Homes Limited
12 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Exceptional leadership, strong person-centred culture and excellent safety practices, although adequate staffing and some training gaps."
Safety & Risk
9/10
✓
The staff team was open and transparent and learnt from any incidents; they quickly put effective measures in place to prevent recurrence. Medicines were well-managed with good systems in place to minimise errors.
Staff Culture
9/10
✓
There was a very strong person-centred culture which all members of the staff team were committed to. Staff told us they felt confident to speak up... Staff expressed the view that everybody within the team had a responsibility to maintain the positive culture.
Staffing Levels
6/10
✓
People were supported by sufficient staff who were safely recruited.
Training & Dev
6/10
✓
Staff had mostly completed mandatory training, with exceptions being staff who were on sick leave or were struggling to fit dates around personal commitments.
Management
8/10
✓
The registered manager and deputy manager provided excellent leadership. The registered manager was passionate about the culture within the service... Staff comments included, '[Name] is an exceptional manager,' and 'The manager and deputy are always on top of things'.
Programmes
6/10
✓
People were encouraged to develop individual interests. One person had been on holiday to Japan and America. Another person was planning to go on holiday to Ibiza. People were encouraged to follow their interests, for example, horse-riding, visiting wildlife parks or attending social clubs.
Points to consider
Staffing is adequate but nothing special, no details on retention, long-serving team or agency use.
People were supported by sufficient staff who were safely recruited.
Only standard mandatory training with some gaps, no specialist courses or funded qualifications.
Staff had mostly completed mandatory training, with exceptions being staff who were on sick leave or were struggling to fit dates around personal commitments.
Varied individual activities like holidays and hobbies, but no activities coordinator or specialist programmes.
People were encouraged to develop individual interests. One person had been on holiday to Japan and America... horse-riding, visiting wildlife parks or attending social clubs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews