Working at The Lodge

Only basic group and one-to-one activities with no coordinator, so days are mostly routine personal care.

we observed several activities taking place. We saw people had the opportunity to participate in activities in a group or one to one basis with a staff member.

Staffing is now enough after recent increases but some relatives say there still is not enough staff every day.

We received mixed opinions from relatives about the staffing levels in the service. One relative told us 'There is not enough staff on a daily basis' and another told us 'I think they had staffing problems, but all seems ok now.'

Only standard training and regular supervision with no specialist courses or funded qualifications.

Staff had received training which ensured they provided care and support to the required standard. The service had a supervision schedule in place to ensure staff had a regular one to one meeting.