Working at The Lodge - Dementia Care with Nursing

Leaders keep having governance problems and audits miss issues like poor care plans or incidents, so oversight feels weak.

Although there were performance monitoring and audit schedules in place, the audits had not identified some issues found during the assessment, such as limited guidance, and discrepancies in care plans. We found there was a delay in managers being aware of some incidents

Few activities happening so the job is mostly routine personal care with little variety or creativity.

we saw limited examples of this. We did not observe many activities or people supported to exercise during the assessment and relatives told us they thought people could do more.

Staffing is okay but uses some agency workers to fill gaps and staff sometimes cover different units where they know residents less well.

At times agency staff were arranged to fill any gaps in rotas. Some staff reported at times they were asked to cover a shift on a different unit in the home. They felt their knowledge was less well developed about people’s needs when this occurred.