Working at The Lodge at Burcot Grange
23 Greenhill, Bromsgrove, B60 1BJ
Operated by Reflections Care Limited
54 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Supportive approachable management, happy staff and safety improvements, although mornings can get busy with personal care."
Safety & Risk
8/10
✓
The provider and registered manager worked together to reflect on the care provided to people. This had led to significant improvements in people's safety, including a major reduction in the falls people experienced.
Staff Culture
8/10
✓
Staff told us they valued working at the home... One staff member said... 'I love my job, it's a lovely home to work in.' Another staff member told us, 'Management are very approachable, supportive and present.'
Staffing Levels
6/10
✓
Staff told us there was enough staff to care for people. We saw people did not have to wait long if they wanted support from staff. Per 2019: some periods of personal care in the morning could get very busy.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff received training in various methods which included online, face to face training and competency assessments. Through regular supervision they had opportunities to discuss... further training and development needs.
Management
8/10
✓
Management are very approachable, supportive and present. They eat, breath and sleep this place, and there is always someone you can contact for personal or work issues.
Programmes
6/10
✓
There was a broad range of interesting social activities for people to regularly enjoy doing... visiting garden centres, going on picnics, sharing their culinary skills and going on boat trips. Per 2019: designated activities member of staff to facilitate activities.
Points to consider
Staffing is adequate but mornings can get busy at times.
Per 2019: some periods of personal care in the morning could get very busy. This was communicated to the registered manager.
Only standard training programme with induction and supervision, no specialist courses or funded qualifications.
Per 2019: Staff received training in various methods which included online, face to face training and competency assessments. New staff received a provider level induction... Where required, staff new to care completed the Care Certificate.
Activities are regular and varied like outings and games but no specialist therapeutic programmes.
There was a broad range of interesting social activities... skittles games. Per 2019: a range of activities... attending local venues for tea dances and outside entertainers were regularly used.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews