Working at The Lodge
Clayton Road, Newcastle Under Lyme, ST5 4AD
Operated by Choices Housing Association Limited
4 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.9/10
Key Finding
"Staff get good training for autism and learning disabilities and safety systems work well, but audits miss paperwork errors and activities are basic."
Safety & Risk
7/10
✓
Systems in place ensured people were kept safe. Risks were assessed and reviewed effectively and staff understood how to manage risk to people.
Staff Culture
6/10
✓
Staff told us the home was a positive environment and there was a good team ethos.
Staffing Levels
6/10
✓
People were supported by a sufficient number of safely recruited staff. One staff member told us, 'We've definitely got enough staff here to meet people's needs.'
Training & Dev
7/10
✓
Staff told us they had completed a lot of training specific to meeting the needs of people with autism and learning disabilities.
Management
4/10
!
Audit systems in place to check the quality of the service were not always effective.
Programmes
5/10
!
People were supported to follow their interests where possible. For example, one person enjoyed meals out so they were supported by staff to eat out in the local community.
Points to consider
Manager is approachable but paperwork checks miss errors like inconsistent risk details and outdated care plan info.
Some checks were not adequate to ensure documentation was kept up to date. For example, we saw documentation in one person's care file that indicated the person was high risk of falls and other documentation that indicated they were at low risk of falls.
Activities are basic staff-led outings and trips based on interests, no dedicated coordinator or specialist programmes.
People were supported to go on different day trips dependent upon what they liked to do. For example, one person liked trains and transport and so a trip to a tram museum had been arranged.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
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