Working at The Limes Retirement Home

Big safety problems like poor safeguarding checks and unclean kitchen risking infections.

some areas remained unclean and unhygienic... Failure to keep robust infection control practice placed people at risk of harm.

Staff numbers improved but not always visible in communal areas when falls or incidents happen.

there were still occasions where there was no staff oversight in communal areas to manage safety issues, such as falls

Staff get training but no checks to see if they get it or use it right, especially with dementia.

no systems in place to assess the quality of the training provided and ensure staff understanding to ensure they had the skills