Working at The Limes

Detailed risk assessments enabling positive risk-taking, staff trained in safeguarding with robust reporting, good IPC practices, safe medicines with STOMP principles applied

Staff described family-like teamwork and high morale: 'It is an excellent and wonderful place to work... We help each other out... I have never worked in a place like this'; freedom to speak up encouraged

Staffing levels at the service were exceptional and continuously reviewed to ensure flexibility; relatives said 'There are plenty of staff about every time of the day' and 'I have never had to worry about staffing levels'

Staff fantastically well trained with numerous courses on learning disabilities and autism, MCA, safeguarding; staff said 'The training we have is superb' and new staff supported with qualifications

The registered manager spent a lot of their time working directly with people and the staff team; staff said '[Registered manager] is rarely in the office. They are always out and about working with us. It is great as they know people as well as we do'