Last updated: 10 February 2026
"Staff feel well supported and valued by management with strong safety, but staffing lacks team stability details and training misses career growth."
The provider had safeguarding systems and processes in place to keep people safe. Staff knew the risks to people and followed the assessments to ensure they met people's needs. People received their medication as prescribed.
Staff spoke positively about working for the provider. They felt well supported and that they could talk to the management team at any time, feeling confident any concerns would be acted on promptly. They felt valued and happy in their role.
There were sufficient numbers of staff to meet people's needs. The provider ensured people had a consistent staff team.
Per 2018 comprehensive inspection: Staff told us they felt 'well trained' to provide support to people and received a variety of regular training which kept their skills up to date.
Staff spoke positively about working for the provider. They felt well supported and that they could talk to the management team at any time, feeling confident any concerns would be acted on promptly. They felt valued and happy in their role.
Per 2018 comprehensive inspection: People told us and we saw there was a programme of activities available... games, music, knitting, singing and craft activities... day trips had included visits to the botanical gardens, cadbury world and the local pub... arrangements had been made for a company to bring animals in.
Enough staff to meet needs, but no details on agency use or team stability.
There were sufficient numbers of staff to meet people's needs.
Regular training like dementia and moving people safely, but no funded qualifications or career growth.
Per 2018 comprehensive inspection: staff had recently completed training in areas such as moving and handling, end of life care, dementia and mental health.
Varied activities like games, trips and animal visits, but no activities coordinator or special programmes.
Per 2018 comprehensive inspection: a programme of activities available... games, music, knitting, singing and craft activities... day trips... animals.
AI Generated
Last inspected: January 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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