Working at The Limes Care Home

Safeguarding concerns were not always identified and reported.

A senior staff member described feeling the service was a "toxic environment."

The provider had not documented why staff had gaps in their employment history.

At the time of our inspection, staff had not received training in supporting people with prescribed oxygen and diabetes.

Staff did not always feel able to raise concerns with leaders or that they would be listened to.

People's care records showed that overall, people did receive regular support to take part in activities such as going to the park, arts and crafts, ball games, bingo, and singing.