Last updated: 10 February 2026
"A caring culture with long-serving staff and strong safety practices, but occasional agency use and basic activities hold it back."
Medicines were safely administered, stored and recorded... Accidents and incidents were appropriately recorded and analysed for learning. Per 2019 comprehensive inspection; strong infection control per 2022.
Staff were enthusiastic and positive about their work and there was a caring culture amongst the staff team, many having worked there for some years. Per 2019 comprehensive inspection.
There were enough staff available to meet people's needs. Per 2019 comprehensive inspection.
Staff received ongoing training to meet people's needs. This included dementia care, pressure care, falls prevention and end of life. Regular supervisions. Per 2019 comprehensive inspection.
People and their relatives felt the service was managed well and that the registered manager and staff were approachable. Per 2019 comprehensive inspection.
There was an activities programme... bingo, quizzes and various food themed events... art painting session, new personal trainer, trips out. Per 2019 comprehensive inspection.
Staff numbers are enough to get the job done, but agency workers are used sometimes so shifts might not always feel relaxed.
A care needs summary also made it easy for staff, especially new and agency, to access important care information. Per 2019 comprehensive inspection.
There is a regular activities programme with bingo, quizzes and themed events, but no specialist coordinator or innovative approaches to make the role more varied.
There was an activities programme, and people were encouraged to join sessions... bingo, quizzes and various food themed events. Per 2019 comprehensive inspection.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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