Working at The Light House

Risk plans are missing or outdated for seizures, falls, and behaviours, so staff lack clear guidance to keep people safe.

Where a person experienced seizures we found there was no written guidance or risk assessment in place for staff to know how to support the person in the event of a seizure. The person had also been identified as being at risk of falls however we found there was no risk assessment in place.

Regular agency staff cover shifts for enough numbers overall, but it means less consistency and some say staffing needs to increase.

records confirmed staffing levels were being regularly maintained with the use of agency staff. A staff member told us, "Yes there is enough staff to support people. We have regular agency."

Only basic activities like quizzes, meals, and occasional events, no coordinator or creative programmes to vary the workday.

Per 2021 comprehensive inspection: One person showed us the activity board and said there were communal meals, a quiz night and a disco.