Last updated: 10 February 2026
"Strong safety and a positive culture with supportive management, but agency staffing and basic activities without a dedicated coordinator hold it back."
People were safeguarded from abuse and avoidable harm. Risks to people were assessed and people were safe. Lessons were learnt when things went wrong.
There was a positive and open culture at the service. Staff received regular opportunities to feedback in supervision meetings.
Staff told us there were enough staff to ensure that people's needs were met. The provider and registered manager used agency staff when required.
Per 2018 comprehensive inspection: Staff get regular training updates, new staff complete the care certificate, and supervisions support development.
Staff told us they had a good relationship with the registered manager and encouraged their development.
Per 2018 comprehensive inspection: Social activities were provided including bingo, clothes show, reptiles visit, outings for shopping and lunch.
Staffing is adequate but relies on agency staff sometimes to cover shifts.
The provider and registered manager used agency staff when required. Where possible regular agency staff were used who knew people well.
No dedicated activities coordinator, so the role mixes routine care with basic group activities like bingo and occasional outings.
Per 2018 comprehensive inspection: We saw social activities were provided... bingo... clothes show... reptiles... out with my relative Christmas shopping.
AI Generated
Last inspected: December 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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