Working at The Lawrence

The provider shared concerns quickly and appropriately. The provider kept clear records of any safeguarding concerns and where appropriate, reported them to the relevant authorities. The manager reviewed incidents and information about risks regularly.

One staff said, 'Staffing levels are good, everyone is supportive of each other.' We received positive feedback about the staff working at The Lawrence. One person told us, 'The staff here are all kind and friendly. They are always about to help me if I need it.'

Newly appointed care staff went through a comprehensive induction period. This included training for their role, shadowing an experienced member of staff and having their competencies assessed. All staff received regular supervision and competency assessments.

The manager reviewed incidents and information about risks regularly. The manager took prompt action to address this and started looking at signage suitable for the home.