Last updated: 10 February 2026
"Visible supportive managers and strong safety practices create a positive culture, but basic activities and regular agency staff limit variety."
People were protected from the risk of abuse because staff had the knowledge and understanding to safeguard young people. Young people's medicines were safely managed.
Staff were positive about the management of the service and the support they received. We were told the registered manager was doing a really good job.
There were sufficient numbers of staff to meet people's needs. Agency staff had regular shifts to ensure young people received consistent support.
Staff had completed relevant training such as first aid, self-injury and understanding young minds. Staff had regular individual meetings called supervision sessions with senior staff.
The registered manager and senior staff were visible and accessible to young people and staff. Staff were positive about the management of the service and the support they received.
Young people were supported to take part in activities, hobbies and interests such as arts and crafts, baking, walking and using a gym.
Only basic activities like arts and crafts, baking, walks and gym use, so the role lacks variety beyond routine care.
Young people were supported to take part in activities, hobbies and interests such as arts and crafts, baking, walking and using a gym.
Adequate staffing levels but regular agency workers covering shifts.
Agency staff had regular shifts to ensure young people received consistent support.
AI Generated
Last inspected: July 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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