Last updated: 9 February 2026
"Stable staff team and supportive manager with strong safety and medicines management, although irregular staff supervision and basic activities hold it back."
Safeguarding issues were reported and investigated appropriately. Lessons were learnt when things went wrong, and actions was taken to reduce the risks of a reoccurrence. Medicines were well managed and organised.
Staff worked in a relaxed manner, ensuring that people had enough time... Staff found the registered manager to be supportive saying, 'I find as the registered manager he is responsive and leads the team well.'
There were enough staff to support people. There was a stable staff team and people and relatives told us they knew staff well.
Staff updated training to ensure they were able to support people, following best practice guidance... Staff supervision was not as regular and detailed as required but staff felt they could speak to the manager at any time.
The registered manager had an open-door policy and encouraged staff and people to come and talk to them whenever they wanted to. Staff felt they could speak to the registered manager at any time and only had positive comments.
Per 2021 inspection: there had been many themed fun days during the pandemic... such as a 'Where's Wally Day', garden parties... A large sensory room... Per 2018: activities included horse riding, swimming, theatre groups, music sessions, art and craft sessions.
Supervision for staff is not regular or detailed enough, even though training updates are in place.
Staff supervision was not as regular and detailed as required but staff felt they could speak to the manager at any time. The registered manager was ensuring this was addressed.
Activities include themed days and outings but no specialist programmes or coordinator to make the role more varied.
there had been many themed fun days during the pandemic to reflect people's interests such as a 'Where's Wally Day', garden parties, tropical day... A large sensory room.
AI Generated
Last inspected: June 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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