Working at The Lawns Care Home
Lawn Lane, Chelmsford, CM1 7JB
Operated by Bupa Care Homes (BNH) Limited
52 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Staff feel supported by approachable management with good morale, training and safety, but staffing pressures limit activities and trips out."
Safety & Risk
8/10
✓
We were assured the service were following safe infection prevention and control procedures to keep people safe. Per 2019: Risks to people continued to be assessed and managed safely... management team were keen to learn from incidents.
Staff Culture
8/10
✓
Morale was good at the service, with staff committed to promoting people's wellbeing, under challenging circumstances. Per 2019: Staff told us they felt fully supported by the management team and said they were approachable and always supportive.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: Staffing levels were appropriate to meet the needs of people using the service. Staff members spoken with said they felt there were enough staff on duty to keep people safe. We observed staff promptly answering buzzers.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff training covered a wide range of mandatory and specialist subjects which staff said enabled them to be confident in their role. Staff told us they had regular supervision meetings with the manager.
Management
7/10
✓
Per 2019 comprehensive inspection: The registered manager had clear oversight of the service and worked alongside staff. Staff were respectful of the registered manager and told us the registered manager was approachable and supportive.
Programmes
6/10
✓
Per 2019 comprehensive inspection: Activities within the home were person centred and delivered by care co-ordinators. We observed an exercise class... People enjoyed the activities and told us about a film night... cinema room.
Points to consider
Staffing levels are enough to keep people safe, but staff say they get really busy at times and rely on teamwork for help.
Although at times we are really busy, you only need to ask someone for some help. We work as a team.
There is an activities coordinator doing exercise classes, film nights and one-to-one chats, but trips out are limited due to staffing.
Trips and excursions outside of the home were available... trips had been limited due to staffing issues, but the service hoped to be able to offer trips out more frequently now they had recruited additional staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews